Customer service & contact
How can we help you?
Dear visitor
Our website is currently under construction. As a result, it is temporarily not possible to place orders or submit warranty requests. We will be fully operational again from mid-January 2024.
However, our customer service is still available to assist you through chat, WhatsApp, the contact page, or the contact form under the 'help' button at the bottom left of the page. We apologize for any inconvenience. We look forward to serving you faster and better in the future.
Thank you for your understanding.
Questions about products on our websites or Smartwares products you have bought at one of our retailers?
Go to our Solution Center
If you couldn't find the right answer about your products in the 'Solution Center', please feel free to submit a support request in our Solutions Center. Our support team is happy to help you!
Most frequently asked questions
Where can I find answers to questions about the functioning or installation of my product?
How long is the warranty for my product?
My product is broken. What can I do now?
Where can I find any instructions or downloads of my product?
Where can I buy Smartwares products?
I have ordered an accessory or spare part, but I am not happy with it. How can I return it?
My account
Go to your account to view the order status, view returned products or edit your details
My account
