Customer service & contact

How can we help you?



Dear visitor

Our website is currently under construction. As a result, it is temporarily not possible to place orders or submit warranty requests. We will be fully operational again from the beginning of February 2024. 

However, our customer service is still available to assist you through chat, WhatsApp, the contact page, or the contact form under the 'help' button at the bottom left of the page. We apologize for any inconvenience. We look forward to serving you faster and better in the future.

Thank you for your understanding.


Questions about products on our websites or Smartwares products you have bought at one of our retailers?


Go to our Solution Center

If you couldn't find the right answer about your products in the 'Solution Center', please feel free to submit a support request in our Solutions Center. Our support team is happy to help you!


Most frequently asked questions

> More frequently questions can be found on our support portal here.

My account

Go to your account to view the order status, view returned products or edit your details


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